Top Delivery Questions
How long does it take to dispatch my order?
Orders are usually despatched within 1-3 hours.
How long does delivery take?
- Free UK Mainland Standard Delivery takes 1 – 3 working days, excluding weekends & bank holidays
- £4.99 Next Day Delivery is available on orders placed Monday – Thursday before 1pm.
Where is my order?
If you have received a dispatch email, then your order is on its way. Our courier will directly email you a tracking reference and delivery update. Please remember to check your junk email inbox.
Why did I receive one item but not the other item/s that I ordered?
We choose the fastest courier for your item(s) depending on the size and weight of each item. Please rest assured your other delivery will follow in due course.
Why is my order late?
Please wait 3 working days before contacting us about standard delivery enquiries