Technical Support

Customer reviews

Free delivery to UK mainland

Pre & Post Sale Support

One step ahead of the rest.

Our in-house technicians know these models like the back of their hands. So, never you worry, they are always at hand to assist.

Give us a call
03451166444

During office hours, our customer support team are always available to offer support over the phone in the event of a problem. If, however, the problem is of a technical nature that they are not able to resolve, they will advise the in-house technicians to speak to you.

eMail us
support@qnptoys.co.uk

If it’s more convenient for you, you can always send us an email? We take pride in our quick response times and someone will help rectify any problems you may have in good time!

Send Photos/Videos to
WhatsApp

Our mobile number: 07868862932

If your technical issue is tricky to explain, take photos or a video that shows the issue and send it to us; please include your full name, order number and postcode in the message. Pictures and videos tend to be very quick in assisting to troubleshoot and identify issues.

In the rare event that the issues cannot be resolved remotely, we will need to arrange for the product to be returned back to us for a full inspection. In the event the product needs to come back to us for inspection/repairs, we aim to have you up and running within 7 working days from the day we receive the product.